: XML has emerged as the industry standard for representing and exchanging data and is already predominant in several applications today. Business, analytic and structered data wil...
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
Abstract—Performance and power issues are becoming increasingly important in the design of large cluster based multitier data centers for supporting a multitude of services. Desi...
—The first HSDPA (High-Speed Downlink Packet Access) networks have been recently deployed for operational use. We evaluate and compare live HSDPA operational network performance ...
Marko Jurvansuu, Jarmo Prokkola, Mikko Hanski, Pek...
Whilst multimedia technology has been one of the main contributing factors behind the Web's success, delivery of personalised multimedia content has been a desire seldom achi...
Sherry Y. Chen, Gheorghita Ghinea, Robert D. Macre...