Achieving goals of better integrated and responsive government services requires moving away from stand alone applications toward more comprehensive, integrated architectures. As ...
A continuing problem in business today is the design of human-computer systems that respect how work actually gets done. The overarching context of work consists of activities, wh...
William J. Clancey, Patricia Sachs, Maarten Sierhu...
AL MODELLING: KNOWLEDGE ACQUISITION AND MODEL ABSTRACTION Kathy Kotiadis Stewart Robinson Operational Research and Management Sciences Group Warwick Business School University of W...
Service level agreements (SLAs) impose many nonfunctional requirements on services. Business analysts specify and check these requirements in business process models using tools s...
Hua Xiao, Brian Chan, Ying Zou, Jay W. Benayon, Bi...
Application integration is a major trend in information technology today. In this paper we present a number of principles for the design, validation and presentation of process mod...