Web usage mining, the analysis of user navigation paths through web sites, is a common technique for evaluating site designs or adaptive hypermedia techniques. However, often it i...
We present the results of a research work targeted to understanding CASE tools usage in Nokia. By means of a survey questionnaire, we collected data aimed to identify what feature...
Alessandro Maccari, Claudio Riva, Francesco Maccar...
The continuing trend toward greater processing power, larger storage, and in particular increased display surface by using multiple monitor supports increased multi-tasking by the...
Dugald Ralph Hutchings, Greg Smith, Brian Meyers, ...
One important class of Data Mining applications is the so-called "Web Mining" that analyzes and extracts important and non-trivial knowledge from Web related data. Typic...
Bamshad Mobasher, Robert Cooley, Jaideep Srivastav...
Despite being an important channel for end-user assistance, few studies have directly investigated the interactions that occur in modern-day practice of software product support. ...
Parmit K. Chilana, Tovi Grossman, George W. Fitzma...