14558 search results - page 2700 / 2912 » Resources |
153
click to vote
SIGUCCS
2000
ACM
15 years 10 months ago
2000
ACM
The User Services division of the Office of Technology Integration is the "safety net" for computer support at Florida State University (FSU). Areas of support include t...
154
click to vote
SIGUCCS
2000
ACM
15 years 10 months ago
2000
ACM
As colleges and universities are moving into the realm of providing Internet connections to the residence dormitories (ResNet), the local help desk is becoming the focal point for...
141
click to vote
SIGUCCS
2000
ACM
15 years 10 months ago
2000
ACM
The quality of student consultants and their development through training and education are major factors in determining long-term effectiveness of university Help Desk. To hire a...
126
click to vote
SIGUCCS
2000
ACM
15 years 10 months ago
2000
ACM
After thirty-plus years of making small “mid-course corrections” types of changes to the support paradigm, many on the Iowa State University campus thought it was time to make...
143
click to vote
SIGUCCS
2000
ACM
15 years 10 months ago
2000
ACM
As the personal computer becomes a more integral part of the faculty member’s job, the increasing level of day-to-day computer support - often without increases in full-time sta...