220 search results - page 10 / 44 » Satisfaction with Internet-Based Services |
BPM
2008
Springer
13 years 12 months ago
2008
Springer
Abstract. The existing Web service management solutions are almost exclusively focused on optimization of technical QoS metrics (e.g., availability). However, financial (e.g., prof...
ICSOC
2010
Springer
13 years 8 months ago
2010
Springer
Abstract. The collaborative creation of value is the central tenet of services science. In particular, then, the quality of a service encounter would depend on the mutual expectati...
AAAI
2010
13 years 11 months ago
2010
Maintaining a sound reputation mechanism requires a robust control and investigation. In this paper, we propose a game-theoretic analysis of a reputation mechanism that objectivel...
SAC
2003
ACM
14 years 3 months ago
2003
ACM
DICE (DIstributed Constraint Environment) is a framework for the construction of distributed constraint solvers from software components in a number of predefined categories. The...
HICSS
2008
IEEE
14 years 4 months ago
2008
IEEE
Service Management controls how business services are developed and delivered to customers. Business services must be flexible negotiable between customer and provider. Temporal a...