: This research develops, operationalizes, and empirically tests a model for explaining/predicting the satisfaction of customers with Internet-based services in the context of an o...
This paper presents an analysis of the degree to which attitudes towards an Internet-based simulation depend on how satisfied participants are with the software used. The theoreti...
The deregulation of the telecommunication industry is providing the basis for a competitive, open market in telecommunications services. The TINA Consortium is developing a softwar...
Negotiation is a technique for reaching mutually beneficial agreement among autonomous entities. A concurrent negotiation problem occurs when one entity is negotiating simultaneous...