Organizations spend significant resources tracking customer satisfaction and managing service delivery. Although a great deal of effort is expended in understanding what goes on w...
Today's networking community is becoming increasingly skeptical of the significance of research results founded wholly upon experimental results conducted in simulation. Now, ...
Jeffrey Considine, John W. Byers, Ketan Meyer-Pate...
Abstract. Web portals provide an efficient gateway to a broad range of Eservices, resources and information. Web portals need to evolve towards being adaptive in nature, so that th...
—In this paper, we address the spectrum portfolio optimization (SPO) question in the context of secondary spectrum markets, where bandwidth (spectrum access rights) can be bought...
Post adoption behaviours of e-service users are important for e-service providers to increase both their revenues and profits. This paper develops a model to investigate the facto...