Online reviews provide consumers with valuable information that guides their decisions on a variety of fronts: from entertainment and shopping to medical services. Although the pr...
In this paper we present a novel framework for extracting the ratable aspects of objects from online user reviews. Extracting such aspects is an important challenge in automatical...
A challenge for many online production communities is to direct their members to accomplish tasks that are important to the group, even when these tasks may not match individual m...
Merchants selling products on the Web often ask their customers to review the products that they have purchased and the associated services. As e-commerce is becoming more and mor...
In response to O¨ sterle et al.’s ‘Memorandum on Design Oriented Information Systems Research’, this commentary disputes, and expands the context of, several premises used ...
Richard Baskerville, Kalle Lyytinen, Vallabh Samba...