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KDD
2012
ACM
166views Data Mining» more  KDD 2012»
11 years 10 months ago
Selecting a characteristic set of reviews
Online reviews provide consumers with valuable information that guides their decisions on a variety of fronts: from entertainment and shopping to medical services. Although the pr...
Theodoros Lappas, Mark Crovella, Evimaria Terzi
WWW
2008
ACM
14 years 8 months ago
Modeling online reviews with multi-grain topic models
In this paper we present a novel framework for extracting the ratable aspects of objects from online user reviews. Extracting such aspects is an important challenge in automatical...
Ivan Titov, Ryan T. McDonald
CSCW
2012
ACM
12 years 3 months ago
Organizing without formal organization: group identification, goal setting and social modeling in directing online production
A challenge for many online production communities is to direct their members to accomplish tasks that are important to the group, even when these tasks may not match individual m...
Haiyi Zhu, Robert Kraut, Aniket Kittur
KDD
2004
ACM
192views Data Mining» more  KDD 2004»
14 years 8 months ago
Mining and summarizing customer reviews
Merchants selling products on the Web often ask their customers to review the products that they have purchased and the associated services. As e-commerce is becoming more and mor...
Minqing Hu, Bing Liu
EJIS
2011
118views more  EJIS 2011»
13 years 2 months ago
A response to the design-oriented information systems research memorandum
In response to O¨ sterle et al.’s ‘Memorandum on Design Oriented Information Systems Research’, this commentary disputes, and expands the context of, several premises used ...
Richard Baskerville, Kalle Lyytinen, Vallabh Samba...