A computational enterprise model representing key facets of an organization can be an effective tool. For example, a specific organization's quality management business proce...
We presented a paper in Denver that addressed our Remedy design process. At that time we talked about our current development process, but we hadn't implemented the product a...
Email client software is widely used for personal task management, a purpose for which it was not designed and is poorly suited. Past attempts to remedy the problem have focused o...
Michael Freed, Jaime G. Carbonell, Geoffrey J. Gor...
Due to the rapid acceptance of web services and its fast spreading, a number of mission-critical systems will be deployed as web services in next years. The availability of those ...
Jorge Salas, Francisco Perez-Sorrosal, Marta Pati&...
Workflow management systems (WFMSs) have attracted a lot of interest both in academia and the business community. A workflow consists of a collection of tasks that are organized t...