This paper deals with the Change Management process within IT Service Management. Change Management includes several activities, some of which need to evaluate the risk exposure as...
Turbulence is in the nature of business environments. Changes brought about because of different requirements such as social, political, technical and economic, exert pressures on ...
Workflow management systems enable the exact and timely analysis of automated business processes through the analysis of the logged audit trail data. Within the research project C...
—Service-oriented architecture (SOA) provides the flexibility of dynamically composing business processes in enterprise computing. However, they must be enhanced to support real...