Over the last decade, the role of information technology in enterprises has been transforming from one of providing automation services to one of enabling business innovation. ITâ...
There is a variety of applications that can benefit from the ability to find optimal or good solutions to a proposed problem automatically. The Artificial Intelligent (AI) communi...
The support of process enactment through the use of workflow management systems has gained considerable attention within the last few years. We develop a classification framework c...
Customer Relationship Management (CRM) is a strategy that supports an organization’s decision-making process to retain long-term and profitable relationships with its customers....
This paper describes a design specification for a generic, supply-chain-simulation system. The proposed simulation system is based on schedule-driven and stock-driven control meth...