Software architecting is a highly knowledge-intensive process demanding and producing a large and rich amount of information. To remain competitive, companies and organizations wo...
Patricia Lago, Paris Avgeriou, Rafael Capilla, Phi...
: Integrated model-based specification techniques facilitate the definition of seamless development processes for electronic control units (ECUs) including support for domain speci...
This paper describes an animated conversational agent called Kare1 which integrates a talking head interface with a linguistically motivated human-machine dialogue system. The age...
The Internet enables the way how global businesses and communities communicate today. In the last years, however, new demands have collided with old designs, resulting in a complex...
Carsten Schmoll, Christian Henke, Dirk Hoffstadt, ...
Ticket routing is key to the efficiency of IT problem management. Due to the complexity of many reported problems, problem tickets typically need to be routed among various expert ...
Peng Sun, Shu Tao, Xifeng Yan, Nikos Anerousis, Yi...