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    EOR
    2010
    76views more  EOR 2010»
    A stochastic programming model for scheduling call centers with global Service Level Agreements
    13 years 10 months ago
    A stochastic programming model for scheduling call centers with global Service Level Agreements
    Download  www.personal.psu.edu
    Thomas R. Robbins, Terry P. Harrison
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    FGCS
    2008
    85views more  FGCS 2008»
    Optimal precomputation for mapping service level agreements in grid computing
    13 years 10 months ago
    Optimal precomputation for mapping service level agreements in grid computing
    Download  www.nbuv.gov.ua
    Qin Liu, Xiaohua Jia, Chanle Wu
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    RULEML
    2005
    Springer
    124views Internet Technology» more  RULEML 2005»
    ContractLog: An Approach to Rule Based Monitoring and Execution of Service Level Agreements
    14 years 3 months ago
    ContractLog: An Approach to Rule Based Monitoring and Execution of Service Level Agreements
    Download  ibis.in.tum.de
    In this paper we evolve a rule based approach to SLA representation and management which allows separating the contractual business logic from the application logic and enables aut...
    Adrian Paschke, Martin Bichler, Jens Dietrich
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    INFOCOM
    2002
    IEEE
    81views Communications» more  INFOCOM 2002»
    On Service Level Agreements for IP Networks
    14 years 3 months ago
    On Service Level Agreements for IP Networks
    Download  mnet.cs.nthu.edu.tw
    Jim Martin, Arne A. Nilsson
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    CONCURRENCY
    2007
    67views more  CONCURRENCY 2007»
    Towards increased expressiveness in service level agreements
    13 years 10 months ago
    Towards increased expressiveness in service level agreements
    Download  www.cs.man.ac.uk
    Viktor Yarmolenko, Rizos Sakellariou
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