366 search results - page 15 / 74 » Service level management with agent technology |
ICAS
2006
IEEE
14 years 4 months ago
2006
IEEE
Automation of versatile process management will aid greater efficiency and lower costs. It is widely expected that highly structured agreements should be executed and enforced aut...
CAISE
2003
Springer
14 years 3 months ago
2003
Springer
We propose a kind of agent called probe-agent, which is responsible to collect and monitor the data and information according to its goals. On the other hand, it can summarize the ...
WSC
2001
13 years 11 months ago
2001
Telemarketers, direct marketing agencies, collection agencies and others whose primary means of customer contact is via the telephone invest considerable sums of money to make the...
WOA
2003
13 years 11 months ago
2003
— This paper describes a methodology to design a workflow management system where a set of intelligent software agents composes an interactive scenario. The Workflow Management C...
APBC
2003
13 years 11 months ago
2003
The Oracle relational database management system, with object-oriented extensions and numerous applicationdriven enhancements, plays a critical role worldwide in managing the expl...