Abstract. Service oriented applications feature interactions among several participants over the network. Mechanisms such as correlation sets and two-party sessions have been propo...
Research in the domain of Workflow Management focuses increasingly on service orchestrations. Often the fact is neglected that a huge part of the activities of business processes a...
This paper reports on a study that investigated consumer use of e-services in a multichannel context. To develop a deeper understanding of what makes consumers decide to use the o...
Abstract. The collaborative creation of value is the central tenet of services science. In particular, then, the quality of a service encounter would depend on the mutual expectati...
Authenticating mobile computing users can require a significant amount of processing and communications resources— particularly when protocols based on public key encryption are...