This paper presents an analysis of user studies from a review of papers describing new visualisation applications and uses these to highlight various issues related to the evaluat...
This case study analyses a multiyear ERP (SAP R/3) implementation project in a global company from perspectives of conflicts and problems the project faced. The paper reports on t...
Discourse chunking is a simple way to segment dialogues according to how dialogue participants raise topics and negotiate them. This paper explains a method for arranging dialogue...
The great variety of users of the services available on the internet raised the problem of finding flexible forms of presentation and interaction, which depend on the specific user...
Whilepreviousstudieshavefocusedmainlyonthepotentialbenefitsandcriticalsuccessfactorsassociatedwith ERPimplementation,veryfewhaveexploredtheimportantissues of impediments encounter...
Shan Ling Pan, Sue Newell, Jimmy C. Huang, Alvin W...