A significant challenge in implementing the Theory of Constraints in the semiconductor industry is the complex and reentrant nature of the manufacturing process. Managing a constr...
The User Services unit of Information Technologies at the University of Delaware operates nine public computing facilities and employs about 150 students who work as assistants in...
The primary feature of cognitive radios for wireless communication systems is the capability to optimize the relevant communication parameters given a dynamic wireless channel env...
In this paper, we1 study new organizational forms for production processes that emerge in large scale Free/Libre Open Source Software (FLOSS) projects. We will focus on the textua...
Vincenzo D'Andrea, Stefano De Paoli, Maurizio Teli
Managing problem tickets is a key issue in the IT services industry. A large service provider may handle thousands of problem tickets from its customer on daily basis. The efficie...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...