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» Similarity of business process models: Metrics and evaluatio...
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JITECH
2010
160views more  JITECH 2010»
13 years 2 months ago
Social software for business process modeling
Formal models of business processes are used for a variety of purposes. But where the elicitation of the characteristics of a business process usually takes place in a collaborati...
Agnes Koschmider, Minseok Song, Hajo A. Reijers
ICASSP
2009
IEEE
14 years 2 months ago
Range image quality assessment by Structural Similarity
We propose a new quality metric for range images that is based on the multi-scale Structural Similarity (MS-SSIM) Index. The new metric operates in a manner to SSIM but allows for...
W. S. Malpica, Alan C. Bovik
BPM
2006
Springer
128views Business» more  BPM 2006»
13 years 11 months ago
A Redesign Framework for Call Centers
An important shortcoming in the Business Process Redesign (BPR) literature is the lack of concrete guidance on how to improve an existing business process. Our earlier work has aim...
Monique H. Jansen-Vullers, Mariska Netjes, Hajo A....
CCS
2007
ACM
14 years 1 months ago
An algorithm for the appraisal of assurance indicators for complex business processes
In order to provide certified security services we must provide indicators that can measure the level of assurance that a complex business process can offer. Unfortunately the fo...
Fabio Massacci, Artsiom Yautsiukhin
WSC
2004
13 years 9 months ago
Utilizing Simulation to Evaluate Business Decisions in Sense-and-Respond Systems
Simulation can be an effective way to evaluate alternative decisions in Sense-and-Respond systems prior to taking actions to resolve existing or anticipated business situations. I...
Paul Huang, Young M. Lee, Lianjun An, Markus Ettl,...