: The situational method engineering (SME) literature is surveyed and a synoptic evaluation presented in the context of formalizing and regularizing the conceptual framework and un...
Abstract The advent of large-scale distributed systems poses unique engineering challenges. In open systems such as the internet it is not possible to prescribe the behaviour of al...
We discuss current approaches to the development of natural language dialogue systems, and claim that they do not sufficiently consider the unique qualities of man-machine intera...