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PDPTA
2010
13 years 5 months ago
A Case Study for SOA System Rejuvenation
- Complex business service systems, such as SOA system, are prone to suffer from reliability problem. Various legend applications compatible in SOA system make things worse. Softwa...
Guanhua Tian, Jianfeng Zhan, Chao Ren, Dan Meng
WSC
2001
13 years 8 months ago
Call center scheduling technology evaluation using simulation
Telemarketers, direct marketing agencies, collection agencies and others whose primary means of customer contact is via the telephone invest considerable sums of money to make the...
Sandeep Gulati, Scott A. Malcolm
ECRA
2002
113views more  ECRA 2002»
13 years 7 months ago
A European perspective towards online one-stop government: the eGOV project
E-Government reflects current visions for public administrations towards modernization and reorganization. Thereof, online one-stop Government targets the improvement of customer-...
Maria Wimmer
ICWSM
2008
13 years 9 months ago
Wikipedia as an Ontology for Describing Documents
Identifying topics and concepts associated with a set of documents is a task common to many applications. It can help in the annotation and categorization of documents and be used...
Zareen Saba Syed, Tim Finin, Anupam Joshi
JUCS
2008
341views more  JUCS 2008»
13 years 7 months ago
IQM3: Information Quality Management Maturity Model
: In order to enhance their global business performance, organizations must be careful with the quality of their information since it is one of their main assets. Analogies to qual...
Ismael Caballero, Angelica Caro, Coral Calero, Mar...