- Complex business service systems, such as SOA system, are prone to suffer from reliability problem. Various legend applications compatible in SOA system make things worse. Softwa...
Telemarketers, direct marketing agencies, collection agencies and others whose primary means of customer contact is via the telephone invest considerable sums of money to make the...
E-Government reflects current visions for public administrations towards modernization and reorganization. Thereof, online one-stop Government targets the improvement of customer-...
Identifying topics and concepts associated with a set of documents is a task common to many applications. It can help in the annotation and categorization of documents and be used...
: In order to enhance their global business performance, organizations must be careful with the quality of their information since it is one of their main assets. Analogies to qual...