Netpal is a web-based dynamic knowledge base system designed to assist network administrators in their troubleshooting tasks, in recalling and storing experience, and in identifyi...
Ashley George, Adetokunbo Makanju, Evangelos E. Mi...
This paper reports on TaskTracer — a software system being designed to help highly multitasking knowledge workers rapidly locate, discover, and reuse past processes they used to...
Anton N. Dragunov, Thomas G. Dietterich, Kevin Joh...
We demonstrate the need for reuse in today's software development organisations in the light of widely accepted literature. Based on this need, we introduce the reuse processe...
The software industry is an ideal case of information production with a high importance of knowledge and information management. This paper distinguishes information and knowledge...