This paper suggests a systematic, orderly, process-based approach to stating software quality objectives and knowing if and when they have been achieved. We suggest that quality i...
Diagnosing software failures in the field is notoriously difficult, in part due to the fundamental complexity of trouble-shooting any complex software system, but further exacer...
Ding Yuan, Jing Zheng, Soyeon Park, Yuanyuan Zhou,...
Many studies have established the difficulties inherent in both cross-cultural and distance communication. Distance work interferes with close collaboration and trust. Physical di...
Domain-specific modeling solutions have been promoted for some time in order to improve the productivity of software developers by providing them with modeling environments that ar...
The paper is a case study of customer-initiated software product development. We have observed and participated in system development activities in a commercial software house (com...