Healthcare processes require the cooperation of different organizational units and medical disciplines. In such an environment optimal process support becomes crucial. Though hea...
Abstract. Software systems are becoming more and more part of human life influencing organizational and social activities. This introduces the need of considering the design of a ...
From July 2005 to August 2006, a bioinformatics project experienced a substantial transformation by adopting Scrum and some XP practices. The paper reveals project risks, previous ...
Xueling Shu, Andrei L. Turinsky, Christoph W. Sens...
Drawing upon the resource-based view and the process-oriented view, we develop a conceptual model to examine the business value of customer relationship management (CRM) systems, ...
At the moment, enterprises require complex business models with an organizational structures, processes and systems that must be explicitly designed. The work designed by these bu...
Pedro Bonillo, Nancy Zambrano, Alecia Eleonora Aco...