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» Software Process Management: An Organizational Learning Pers...
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BPM
2005
Springer
85views Business» more  BPM 2005»
14 years 8 days ago
IT Support for Healthcare Processes
Healthcare processes require the cooperation of different organizational units and medical disciplines. In such an environment optimal process support becomes crucial. Though hea...
Richard Lenz, Manfred Reichert
PRIMA
2007
Springer
14 years 25 days ago
Supporting Requirements Analysis in Tropos: A Planning-Based Approach
Abstract. Software systems are becoming more and more part of human life influencing organizational and social activities. This introduces the need of considering the design of a ...
Volha Bryl, Paolo Giorgini, John Mylopoulos
XPU
2007
Springer
14 years 25 days ago
A Case Study of the Implementation of Agile Methods in a Bioinformatics Project
From July 2005 to August 2006, a bioinformatics project experienced a substantial transformation by adopting Scrum and some XP practices. The paper reveals project risks, previous ...
Xueling Shu, Andrei L. Turinsky, Christoph W. Sens...
HICSS
2008
IEEE
229views Biometrics» more  HICSS 2008»
14 years 1 months ago
The Business Value of CRM Systems: A Resource-Based Perspective
Drawing upon the resource-based view and the process-oriented view, we develop a conceptual model to examine the business value of customer relationship management (CRM) systems, ...
Shutao Dong, Kevin Zhu
JOT
2008
124views more  JOT 2008»
13 years 6 months ago
Methodological Proposal for Business Process Management sustained in the use of Patterns
At the moment, enterprises require complex business models with an organizational structures, processes and systems that must be explicitly designed. The work designed by these bu...
Pedro Bonillo, Nancy Zambrano, Alecia Eleonora Aco...