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MANSCI
2008
128views more  MANSCI 2008»
13 years 7 months ago
Optimizing Call Center Staffing Using Simulation and Analytic Center Cutting-Plane Methods
We consider the problem of minimizing staffing costs in an inbound call center, while maintaining an acceptable level of service in multiple time periods. The problem is complicat...
Júlíus Atlason, Marina A. Epelman, S...
CASES
2004
ACM
14 years 1 months ago
Balancing design options with Sherpa
Application specific processors offer the potential of rapidly designed logic specifically constructed to meet the performance and area demands of the task at hand. Recently, t...
Timothy Sherwood, Mark Oskin, Brad Calder
ICC
2008
IEEE
168views Communications» more  ICC 2008»
14 years 2 months ago
Topology Control for Reliable Sensor-to-Sink Data Transport in Sensor Networks
— Wireless Sensor Networks (WSNs) are generally used for harsh environments involving military surveillance, emergency response, and habitat monitoring. Due to severe resource co...
Jiong Wang, Sirisha Medidi
ICTAI
2007
IEEE
14 years 1 months ago
Knowledge Based Mechanisms for Tutoring Systems in Science and Engineering
In science and engineering courses, students are often presented a situation for which they are asked to identify the relevant principles and to instantiate them as a set of equat...
Chun Wai Liew, Joel A. Shapiro, Donald E. Smith
SSD
2005
Springer
153views Database» more  SSD 2005»
14 years 1 months ago
Constrained Shortest Path Computation
This paper proposes and solves a-autonomy and k-stops shortest path problems in large spatial databases. Given a source s and a destination d, an aautonomy query retrieves a sequen...
Manolis Terrovitis, Spiridon Bakiras, Dimitris Pap...