Every day, businesses are threatened by crises that could have been prevented or their impact lessened if only knowledge of causal and influencing factors were known and better ma...
Customer knowledge has been increasingly recognized as a key strategic resource in any company’s success. Recent studies conducted in the fields of Knowledge Management and Cust...
In the knowledge economy, a firm's intellectual capital represents the only sustainable source of competitive advantage. Intellectual capital manifests itself, predominantly,...
Against the background of the current financial crisis and an aftermath of increasing regulation, companies enhance and integrate information systems in the areas of risk manageme...
Anke Gericke, Hans-Georg Fill, Dimitris Karagianni...