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» Strategic help in user interfaces for information retrieval
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SIGIR
2010
ACM
13 years 7 months ago
Can search systems detect users' task difficulty?: some behavioral signals
In this paper, we report findings on how user behaviors vary in tasks with different difficulty levels as well as of different types. Two behavioral signals: document dwell time a...
Jingjing Liu, Chang Liu, Jacek Gwizdka, Nicholas J...
CANDT
2009
13 years 11 months ago
Please help!: patterns of personalization in an online tech support board
We analyze help-seeking strategies in two large tech support boards and observe a number of previously unreported differences between tech support boards and other types of online...
Sarita Yardi, Erika Shehan Poole
IUI
2009
ACM
14 years 2 months ago
IVEA: toward a personalized visual interface for exploring text collections
In this paper we present IVEA, a personalized visual interface which enables users to explore text collections from different perspectives and levels of detail. This work explores...
VinhTuan Thai, Siegfried Handschuh
ERCIMDL
2007
Springer
85views Education» more  ERCIMDL 2007»
14 years 1 months ago
Supporting Information Management in Digital Libraries with Map-Based Interfaces
—The Self-Organising Map (SOM) has been proposed as an alternative interface for exploring Digital Libraries (DL), in addition to conventional search and browsing. With advanced ...
Rudolf Mayer, Angela Roiger, Andreas Rauber
OZCHI
2006
ACM
14 years 1 months ago
Using a scenario-planning tool to support an engaging online user experience
This paper describes a pilot project to research the use of a dynamic visual interface as the basis of a scenarioplanning tool. We introduce ‘flow’ as a theoretical framework ...
Jon M. Pearce, John Murphy, David Patman