In this paper, we report findings on how user behaviors vary in tasks with different difficulty levels as well as of different types. Two behavioral signals: document dwell time a...
Jingjing Liu, Chang Liu, Jacek Gwizdka, Nicholas J...
We analyze help-seeking strategies in two large tech support boards and observe a number of previously unreported differences between tech support boards and other types of online...
In this paper we present IVEA, a personalized visual interface which enables users to explore text collections from different perspectives and levels of detail. This work explores...
—The Self-Organising Map (SOM) has been proposed as an alternative interface for exploring Digital Libraries (DL), in addition to conventional search and browsing. With advanced ...
This paper describes a pilot project to research the use of a dynamic visual interface as the basis of a scenarioplanning tool. We introduce ‘flow’ as a theoretical framework ...