134 search results - page 18 / 27 » Strategic integration of knowledge management and customer r... |
HICSS
2003
IEEE
14 years 11 hour ago
2003
IEEE
This research adopts Barua’s [1] three-tier Business Value Complementarity (BVC) model to study the performance of telephone companies (Telcos). Our study integrates constructs ...
SIGKDD
2002
13 years 6 months ago
2002
In database marketing, data mining has been used extensively to find the optimal customer targets so as to maximize return on investment. In particular, using marketing campaign d...
BPM
2008
Springer
13 years 8 months ago
2008
Springer
Due to many success stories, social software received much attention in public and academia. Although it is widely used for business support, its relationship with business proces...
CAISE
2007
Springer
14 years 27 days ago
2007
Springer
Data cleaning is the process of correcting anomalies in a data source, that may for instance be due to typographical errors, or duplicate representations of an entity. It is a cruc...
GROUP
2003
ACM
13 years 12 months ago
2003
ACM
Most current theories about collective cognitive activities in limited groups apply to structurally closed co-operative situations Here we propose to work in the framework of inte...