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IADIS
2004
13 years 9 months ago
Telecollaboration - a case study for performance analysis of voip systems
The evolving nature of complex traffic issues of IP (Internet Protocol)-based Telecollaboration (TC) business system technology requires an intuitive understanding for the partici...
Venkatesh Mahadevan, Zenon Chaczko
WSC
2000
13 years 9 months ago
Applications of business process simulation and lean techniques in British Telecommunications PLC
Business processes are increasingly key to the success of companies in the service industry. It is important that these processes are designed and maintained to deliver the most c...
Simon Dennis, Ben C. King, Martin Hind, Stewart Ro...
ECIS
2003
13 years 9 months ago
Examining e-business models: applying a holistic approach in the mobile environment
The benefits of living in a fast changing information society become evident if effective ebusiness practices are implemented, offering companies exposure and access to global mar...
Konstantina Vasilopoulou, Polyxeni Ziouvelou, Adam...
COOPIS
2004
IEEE
13 years 11 months ago
Making Workflow Models Sound Using Petri Net Controller Synthesis
More and more companies use "process aware" information systems to make their business processes more efficient. To do this, workflow definitions must be formulated in a ...
Juliane Dehnert, Armin Zimmermann
NOSSDAV
2005
Springer
14 years 1 months ago
1-800-OVERLAYS: using overlay networks to improve VoIP quality
The cost savings and novel features associated with Voice over IP (VoIP) are driving its adoption by service providers. Such a transition however can successfully happen only if t...
Yair Amir, Claudiu Danilov, Stuart Goose, David He...