Traditionally, specific telecommunications services were essentially confined to certain types of networks; e.g., television over broadcast networks or cable and voice service ove...
ion and giving them a medium to express and implement change. One of the keys to achieve agility for creating business processes depends on close interaction between IT department ...
Moises Castelo Branco, Yingfei Xiong, Krzysztof Cz...
These days a massive deployment of VoIP is taking place over IP networks. VoIP deployment is a challenging task for network researchers and engineers. This paper presents a detaile...
Various efforts recently aimed at the development of quality metrics for process models. In this paper, we propose a new notion of coupling, which has been used successfully in so...
Irene T. P. Vanderfeesten, Jorge Cardoso, Hajo A. ...
Due to many success stories, social software received much attention in public and academia. Although it is widely used for business support, its relationship with business proces...