Abstract. A lot of research has been done to promote and develop good elearning models, practices, and technological environments. However, fewer efforts were deployed to support e...
The importance of individual characteristics has been emphasized in the human computer interaction and information visualization (IV) literature. However, decision style, which is...
Wan Adilah Wan Adnan, Nor Laila Md. Noor, Rasimah ...
In this paper we present an IRTL (Information Resource Transaction Layer) middleware architecture that addresses some of the important technical challenges associated with heterog...
Junseok Hwang, Praveen Aravamudham, Elizabeth D. L...
Domestic ubicomp applications often assume individual users will program and configure their technology in isolation, decoupled from complex domestic environments in which they ar...
Jennifer A. Rode, Eleanor F. Toye, Alan F. Blackwe...
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...