This paper describes a logical extension to Microsoft Business Framework (MBF) called Analytical View (AV). AV consists of three components: Model Service for design time, Busines...
Abstract--Support analytics (i.e., statistical analysis, modeling and mining of customer/operations support tickets data) is important in service industries. In this paper, we adop...
Girish Keshav Palshikar, Harrick M. Vin, Mohammed ...
It is vital to use accurate models for the analysis, design, and/or control of business processes. Unfortunately, there are often important discrepancies between reality and models...
Cleanroom usage-based statistical testing techniques have been incorporated into the software development process for a program in the Electronic Systems business of Raytheon Comp...
All readers of this paper most likely have knowledge of the software requirements discipline and of the use case notation, however not everyone is aware that with the progress of ...
Roger Johnson, George Roussos, Luca Vetti Tagliati