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» Supporting Knowledge Management in University Software R
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ECSA
2007
Springer
14 years 1 months ago
Effective Tool Support for Architectural Knowledge Sharing
Abstract. Knowledge management plays an important role in the software architecting process. Recently, this role has become more apparent by a paradigm shift that views a software ...
Rik Farenhorst, Patricia Lago, Hans van Vliet
SIGUCCS
2009
ACM
14 years 4 days ago
Frontline support at Princeton University: a centralized and decentralized approach
Frontline support and maintenance for desktop hardware and software systems at Princeton University has been uniquely structured, allowing the benefits of centralization and the f...
Maureen A. Novozinsky, Evelyne S. Roach, Leila M. ...
CSCW
2004
ACM
14 years 28 days ago
Collaborative knowledge management supporting mars mission scientists
This paper describes the design and deployment of a collaborative software tool, designed for and presently in use on the Mars Exploration Rovers (MER) 2003 mission. Two central q...
Irene Tollinger, Michael McCurdy, Alonso H. Vera, ...
KBS
2002
132views more  KBS 2002»
13 years 7 months ago
Knowledge flow management for distributed team software development
Cognitive cooperation is often neglected in current team software development processes. This issue becomes more important than ever when team members are globally distributed. Th...
Hai Zhuge
SIGUCCS
2004
ACM
14 years 27 days ago
Spam software evaluation, training, and support: fighting back to reclaim the email inbox
This paper explains two projects dealing with spam recently completed at Iowa State University (ISU). The first project was undertaken by a team composed of members of the campus ...
Jeff Balvanz, Don Paulsen, Joe Struss