Abstract. Knowledge management plays an important role in the software architecting process. Recently, this role has become more apparent by a paradigm shift that views a software ...
Frontline support and maintenance for desktop hardware and software systems at Princeton University has been uniquely structured, allowing the benefits of centralization and the f...
Maureen A. Novozinsky, Evelyne S. Roach, Leila M. ...
This paper describes the design and deployment of a collaborative software tool, designed for and presently in use on the Mars Exploration Rovers (MER) 2003 mission. Two central q...
Irene Tollinger, Michael McCurdy, Alonso H. Vera, ...
Cognitive cooperation is often neglected in current team software development processes. This issue becomes more important than ever when team members are globally distributed. Th...
This paper explains two projects dealing with spam recently completed at Iowa State University (ISU). The first project was undertaken by a team composed of members of the campus ...