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IWPC
2007
IEEE
14 years 1 months ago
Empirical Evaluation of a UML Sequence Diagram with Adornments to Support Understanding of Thread Interactions
Programs that use multi-threaded concurrency are known to be difficult to design. Moreover, research in computer-science education suggests that concurrency and synchronization co...
Shaohua Xie, Eileen Kraemer, R. E. Kurt Stirewalt
CIMCA
2005
IEEE
13 years 9 months ago
Customised Customer Support Using a Soft Computing Approach
This paper describes the research and development of a methodology to identify the type of information required by the service advisor (CSA) within customer contact centre (CCC) e...
S. Shah, Rajkumar Roy, Ashutosh Tiwari, Basim Maje...
CSCW
2000
ACM
13 years 7 months ago
Talking Work: Language-games, Organisations and Computer Supported Cooperative Work
This paper asks the question: how might CSCW system design obtain and be informed by an adequate real-world, real-time understanding of work and organisation on any occasion of wor...
Andy Crabtree
JUCS
2008
143views more  JUCS 2008»
13 years 7 months ago
Defining Tasks, Domains and Conversational Acts in CSCW Systems: the SPACE-DESIGN Case Study
: Most of the current academic and professional work requires collaboration between the members of a working group. Groupware tools play a prevailing role in supporting this collab...
Rafael Duque, Jesús Gallardo, Crescencio Br...
AIIDE
2009
13 years 8 months ago
Computational Support for Play Testing Game Sketches
Early-stage game prototypes need to be informative without requiring excessive commitments. Paper prototypes are frequently used as a way of trying out core mechanics while leavin...
Adam M. Smith, Mark J. Nelson, Michael Mateas