Internet user forums have been proven to be effective not just as a community meeting place but also as a supporting tool for various business products. Traditional forums are desi...
The explosive growth of location-detection devices, wireless communications, and mobile databases has resulted in the realization of location-based services as commercial products...
Workflow management techniques are aiming at supporting business process across organization boundaries. Current techniques are lacking of the formalism tools to model and analyze...
This paper describes an experience with a Software Process Improvement (SPI) approach particularly adapted to small structures with low software maturity level (e.g. small and med...
This paper focuses on the use of knowledge possessed by designers. Data collection was based on observations (by the cognitive ergonomics researcher) and simultaneous verbalisation...