Some of the most interesting differences between Open Source Software (OSS) development and commercial colocated software development lie in the communication and collaboration pr...
Koji Yatani, Eunyoung Chung, Carlos Jensen, Khai N...
Software developers are rooted in the written form of their code, yet they often draw diagrams representing their code. Unfortunately, we still know little about how and why they ...
Mauro Cherubini, Gina Venolia, Robert DeLine, Andr...
This work in progress reports a study of cross-cultural collaboration mediated by board-based collaborative systems. American-Chinese and American-American pairs performed collabo...
Gregorio Convertino, Brian Asti, Yang Zhang, Mary ...
We describe a usage study of Netscan\Tech, a system that generates and publishes daily a range of social metrics across three dimensions: newsgroup, author, and thread, for a set ...
A. J. Bernheim Brush, Xiaoqing Wang, Tammara Combs...
Email consumes significant time and attention in the workplace. We conducted an organizational survey to understand how and why people attend to incoming email messages. We examin...
Laura A. Dabbish, Robert E. Kraut, Susan R. Fussel...