Disconnection and reconnection are common problems for users of synchronous groupware, but these problems are not easy for developers to handle because of the wide range of scenar...
CoCollage is a placed-based community technology that leverages the power of online social networking to facilitate awareness and face-to-face interactions in a third place. We ad...
Shelly Farnham, Joseph F. McCarthy, Yagnesh Patel,...
Conversation Clusters explores the use of visualization to highlight salient moments of live conversation while archiving a meeting. Cheaper storage and easy access to recording d...
There is a growing literature on managing multitasking and interruptions in the workplace. In an ethnographic study, we investigated the phenomenon of communication chains, the oc...
In this work, we introduce the use of tags to support the near synchronous use of instant messaging (IM). As a proof-of-concept, we developed a plug-in in Lotus Sametime, an enter...
Gary Hsieh, Jennifer Lai, Scott E. Hudson, Robert ...