This paper presents an investigation of the self-serving biases of interface agent users. An experiment that involved 202 MS Office users demonstrated that, in contrast to the sel...
This paper presents a new approach to software reliability modeling by grouping data into clusters of homogeneous failure intensities. This series of data clusters associated with...
XActor is a distributed transaction manager that affords transactional remote invocations over an open-ended set of transports. Its support to transactional interactions is dynami...
The rapid growth of the Internet has triggered an explosion in the number of applications that leverage its capabilities. Unfortunately, many are designed to burden o infrastructur...
The research presented in this paper reports on three phases of an empirical user study that examines the relationship between identity and technology using contextual interviews,...
Christine Satchell, Graeme G. Shanks, Steve Howard...