In order to improve software maintenance processes, we need to be able to first characterize and assess them. This task needs to be performed in depth and with objectivity since t...
Lionel C. Briand, Victor R. Basili, Yong-Mi Kim, D...
The core of the new product development [NPD] process centers on knowledge creation, utilization and the management of knowledge. This manuscript uses a software firm case to esta...
An online software agent that helps smokers quit was designed and tested. We created a library of categorized smoking cessation messages using meta-data corresponding to the Stage...
“We boldly go where no man has gone before”. We want to announce new products and services and use matching supporting information systems. All this more rapidly than before an...
The purpose of this paper is to describe the work in progress related to the customisation, the trial and the evaluation of an innovative e-learning platform for manager upgrade i...