The management of development processes is a challenging task and needs adequate tool support. In the course of a development project, many different engineering and management pr...
Research on process flexibility has traditionally explored alternative ways of considering flexibility during the design of a business process. The focus typically has been on ways...
Customer Relationship Management (CRM) is a strategy that supports an organization’s decision-making process to retain long-term and profitable relationships with its customers....
ions in Process Mining: A Taxonomy of Patterns R.P. Jagadeesh Chandra Bose1,2 and Wil M.P. van der Aalst1 1 Department of Mathematics and Computer Science, University of Technology...
R. P. Jagadeesh Chandra Bose, Wil M. P. van der Aa...
The main idea in this paper is to show how flexible processes can be designed by combining generic process templates and business rules. We instantiate a process by applying rules ...