Abstract-Failures of Internet services and enterprise systems lead to user dissatisfaction and considerable loss of revenue. Since manual diagnosis is often laborious and slow, the...
Recent activity within the UK National e-Science Programme has identified a need to establish an ontology for visualization. Motivation for this includes defining web and grid ser...
Web 2.0 technologies have enabled more and more people to freely comment on different kinds of entities (e.g. sellers, products, services). The large scale of information poses th...
Construct web applications to provide dynamic, personalized web contents with high scalability and performance is a challenge to the software industry in the new Internet era. In ...
Mining user preferences plays a critical role in many important applications such as customer relationship management (CRM), product and service recommendation, and marketing camp...
Bin Jiang, Jian Pei, Xuemin Lin, David W. Cheung, ...