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» The Degradation of Knowledge Base Integrity
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KDD
1997
ACM
142views Data Mining» more  KDD 1997»
13 years 11 months ago
Knowledge Discovery in Integrated Call Centers: A Framework for Effective Customer-Driven Marketing
As call centersbecomemorepervasive,the customersseek individualized service and greater attention. The call centers are becoming the contact centers - a one-stop, singleinterfacef...
Paul Xia
COLING
2000
13 years 9 months ago
Layout and Language: Integrating Spatial and Linguistic Knowledge for Layout Understanding Tasks
Complex documents stored in a flat or partially marked up file format require layout sensitive preprocessing before any natural language processing can be carried out on their tex...
Matthew Hurst, Tetsuya Nasukawa
ECTEL
2007
Springer
14 years 1 months ago
Reasoning-Based Curriculum Sequencing and Validation: Integration in a Service-Oriented Architecture
Abstract. We present a service-oriented personalization system, set in an educational framework, based on a semantic annotation of courses, given at a knowledge level (what the cou...
Matteo Baldoni, Cristina Baroglio, Ingo Brunkhorst...
EMNLP
2008
13 years 9 months ago
Integrating Multi-level Linguistic Knowledge with a Unified Framework for Mandarin Speech Recognition
To improve the Mandarin large vocabulary continuous speech recognition (LVCSR), a unified framework based approach is introduced to exploit multi-level linguistic knowledge. In th...
Xinhao Wang, Jiazhong Nie, Dingsheng Luo, Xihong W...
CISIS
2010
IEEE
14 years 2 months ago
Integrating Production Automation Expert Knowledge Across Engineering Stakeholder Domains
— The engineering of complex production automation systems involves experts from several backgrounds, such as mechanical, electrical, and software engineering. The production aut...
Thomas Moser, Stefan Biffl, Wikan Danar Sunindyo, ...