826 search results - page 16 / 166 » The Modernization of a Call Center |
QEST
2006
IEEE
14 years 1 months ago
2006
IEEE
We give a quick overview of some key issues in (quantitative) call center management: building realistic models, developing efficient tools to simulate these models, finding qui...
DMSN
2006
ACM
14 years 1 months ago
2006
ACM
Modern data centers have a large number of components that must be monitored, including servers, switches/routers, and environmental control systems. This paper describes InteMon,...
USENIX
1993
13 years 9 months ago
1993
In teaching operating systems at an undergraduate level, we believe that it is important to provide a project that is realistic enough to show how real operating systems work, yet...
IEEEPACT
2009
IEEE
14 years 2 months ago
2009
IEEE
In today’s data centers, precisely controlling server power consumption is an essential way to avoid system failures caused by power capacity overload or overheating due to incr...
SIGCOMM
2012
ACM
11 years 10 months ago
2012
ACM
Modern data centers are massive, and support a range of distributed applications across potentially hundreds of server racks. As their utilization and bandwidth needs continue to ...