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» The Organic and the Mechanistic Form of Managing Knowledge i...
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CSCW
2004
ACM
14 years 28 days ago
Behind the help desk: evolution of a knowledge management system in a large organization
This paper examines the way in which a knowledge management system (KMS)—by which we mean the people, processes and software—came into being and evolved in response to a varie...
Christine Halverson, Thomas Erickson, Mark S. Acke...
ECIS
2003
13 years 8 months ago
A knowledge management application to support knowledge sharing in a design engineering community
The changing competitive landscape has brought new forces to bear on the manner in which new products are developed. These forces have put the creation and dissemination of knowle...
Brian Donnellan, Brian Fitzgerald
ICSEA
2007
IEEE
14 years 1 months ago
The Knowledge Based Software Process Improvement Program: A Rational Analysis
Knowledge management is the key area of focus in the present information technology scenario. It forms a basis to derive standards and models and steers organizations through an e...
K. Alagarsamy, S. Justus, K. Iyakutti
SEKE
2001
Springer
13 years 12 months ago
Implementing the Experience Factory concepts as a set of Experience Bases
This talk takes the Experience Factory concept, which was originally developed as organizational support for software development and generalizes it to organizational support for ...
Victor R. Basili
HT
2010
ACM
14 years 17 days ago
iMapping: a zooming user interface approach for personal and semantic knowledge management
We present iMapping, a zooming based approach for visually organizing information objects. It was developed on top of semantic desktop technologies and especially targets the supp...
Heiko Haller, Andreas Abecker