There are a variety of digital tools for enabling people who are physically separated by time and space to communicate and collaborate. Widespread use of some of these tools, such...
The Session Initiation Protocol (SIP) has been widely adopted for Instant Messaging (IM) and VoIP telephony both by the enterprise and in service provider systems. Till now, SIP f...
Arup Acharya, Stefan Berger, Chandrasekhar Narayan...
‘Today’ messages are short status emails sent daily by members of a project team. We present the results of a field study of the use of ‘today’ messages by six small work ...
In this paper we discuss using a case study to demonstrate the software engineering process from requirements, specification, preliminary user manual, prototyping, design, impleme...
Previous research suggests working on multiple projects may lead to stress and misallocation of attention. A modest redesign of Instant Messenger (IM) could help team members jugg...
Peter Scupelli, Sara B. Kiesler, Susan R. Fussell,...