Consumers frequently rely on user-generated product reviews to guide purchasing decisions. Given the everincreasing volume of such reviews and variations in review quality, consum...
User-supplied reviews are widely and increasingly used to enhance ecommerce and other websites. Because reviews can be numerous and varying in quality, it is important to assess h...
Soo-Min Kim, Patrick Pantel, Timothy Chklovski, Ma...
User-generated reviews are a common and valuable source of product information, yet little attention has been paid as to how best to present them to end-users. In this paper, we d...
With the rapid growth of the Internet, users' ability to publish content has created active electronic communities that provide a wealth of product information. Consumers nat...
This paper aims to detect users generating spam reviews or review spammers. We identify several characteristic behaviors of review spammers and model these behaviors so as to dete...