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» The XP Customer Role in Practice: Three Studies
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JCO
2010
70views more  JCO 2010»
13 years 5 months ago
Worst-case analysis for on-line service policies
This paper considers an on-line scheduling problem occurred in a service system with two classes (normal and special) of customers and two types (dedicated and flexible) of serve...
Zhenbo Wang, Wenxun Xing
ECIS
2003
13 years 8 months ago
Towards work-integrated learning communities
In this paper we raise the concept of Work-Integrated Learning (WIL) as a means of supporting activities of competence development and learning in organisations. In order to illus...
Ulrika Lundh Snis, Lars Svensson, Christian Ö...
ICSE
2001
IEEE-ACM
13 years 11 months ago
Applying WinWin to Quality Requirements: A Case Study
This paper describes the application of the WinWin paradigm to identify and resolve conflicts in a series of real-client, student-developer digital library projects. The paper is ...
Hoh In, Barry W. Boehm, Thomas Lee Rodgers, Michae...
CSCW
2000
ACM
13 years 11 months ago
Evolution of Contact Point: a case study of a help desk and its users
This paper describes the evolution of a concept, Contact Point, the research process through which it evolved, and the work context and practices which drove its evolution. Contac...
Lena Mamykina, Catherine G. Wolf
WECWIS
1999
IEEE
164views ECommerce» more  WECWIS 1999»
13 years 11 months ago
Effect of Bargaining in Electronic Commerce
Internet business has grown at an unprecedented rate in the past several years. Recent research has found that the functions provided by a store have a significant impact on custo...
Ting-Peng Liang, Her-Sen Doong