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» The application of forgiveness in social system design
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CHI
2009
ACM
13 years 8 months ago
The application of forgiveness in social system design
When an offence occurs, the victim and offender can overcome the harm done through forgiveness. This paper demonstrates how forgiveness can be supported in social system design. W...
Asimina Vasalou, Jens Riegelsberger, Adam N. Joins...
CHI
2008
ACM
14 years 7 months ago
Recovering trust and avoiding escalation: an overlooked design goal of social systems
The online trust discussion is focused on mechanisms for building and maintaining user trust. This paper introduces the relevance of providing for the repair of trust breakdowns. ...
Asimina Vasalou, Jens Riegelsberger
IJMMS
2008
60views more  IJMMS 2008»
13 years 7 months ago
In praise of forgiveness: Ways for repairing trust breakdowns in one-off online interactions
Online offences are generally considered as frequent and intentional acts performed by a member with the aim to deceive others. However, an offence may also be unintentional or ex...
Asimina Vasalou, Astrid Hopfensitz, Jeremy V. Pitt
INFOCOM
2012
IEEE
11 years 9 months ago
Socialize spontaneously with mobile applications
—With the proliferation of mobile devices in both smartphone and tablet form factors, it is intuitive and natural for users to socially interact with their collaborators or compe...
Zimu Liu, Yuan Feng, Baochun Li
BPM
2008
Springer
162views Business» more  BPM 2008»
13 years 9 months ago
From a Social Wiki to a Social Workflow System
This paper presents an approach for using wikis in an organizational context and a proto-type implementation for developing a wiki-based workflow system. We provide general conside...
Gustaf Neumann, Selim Erol