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» The balanced scorecard and IT governance
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ECIS
2001
13 years 9 months ago
Using performance measurement models for benefit realization with enterprise systems the Queensland government approach
A range of influences, technical and organizational, has encouraged the wide spread adaption of Enterprise Systems (ES). Nevertheless, there is a growing consensus that Enterprise...
Darshana Sedera, Michael Rosemann, Guy G. Gable
WSC
2000
13 years 8 months ago
A strategic supply chain simulation model
In this paper, we describe a simulation game designed to quantify the benefits of an enterprise resource planning system coupled with the balanced scorecard framework in an extend...
James Ritchie-Dunham, Douglas J. Morrice, Judy E. ...
GI
2003
Springer
14 years 22 days ago
Prozessorientierte Balanced Scorecard als Instrument des IT-Managements
Abstract: Mit Hilfe von speziell auf seine Bedürfnisse zugeschnittene Berichtssysteme kann das IT-Management das interne Prozessmanagement sinnvoll unterstützen. An dem Beispiel ...
Jörg Becker, Ralf Knackstedt, Tobias Rieke
HICSS
2002
IEEE
125views Biometrics» more  HICSS 2002»
14 years 14 days ago
Knowledge Management Metrics via a Balanced Scorecard Methodology
IT professionals are finding that more of their IT investments are being measured against a knowledge management (KM) metric. Those who want to deploy foundation technologies such...
Alea M. Fairchild