This paper describes the initial results of a qualitative field study of the work required to review and approve the content on government agency web sites. The study analyzes con...
This paper examines how users negotiate their self-presentation via an avatar used in social media. Twenty participants customised an avatar while thinking aloud. An analysis of t...
We sought to create a social embodied conversational agent to support group interactions, using ‘balance theory’ from social science research on human-human relations. We cond...
Electronic publishing brings about some substantial shifts in technological as well as socio-political patterns that were in place during the era of paper publications. The tensio...
In order to balance the tensions of the concepts of organizational core competencies and dynamic capability we introduce social knowledge networks as a strategic means from a know...
Harald F. O. von Kortzfleisch, Ines Mergel, Christ...