: This research develops, operationalizes, and empirically tests a model for explaining/predicting the satisfaction of customers with Internet-based services in the context of an o...
This paper describes a hidden Markov model (HMM) based approach to perform search interface segmentation. Automatic processing of an interface is a must to access the invisible co...
Adaptation/personalization is one of the main issues for web applications and require large repositories. Creating adaptive web applications from these repositories requires to hav...
As access to hypermedia documents becomes generally available, it becomes increasingly important to understand how casual users search for information. We have studied search patt...
In the past decade, processor speed has become significantly faster than memory speed. Small, fast cache memories are designed to overcome this discrepancy, but they are only effe...